Refund policy

Refund Policy

We want you to be happy with your BammBuzz order. If your item arrives defective, damaged, or if you receive the wrong product, we will make it right.

Reporting an issue
Please inspect your order as soon as it arrives. If there's a problem, contact us within 48 hours of delivery at bammbuzz.in@gmail.com with your order number and a photo of the defective or incorrect item.

How it works
Once we verify the issue, we will decide whether to offer a replacement or a full refund, based on the specific case. In most cases, you won't need to ship the item back to us — a clear photo is usually enough for verification.

Refunds
If a refund is approved, it will be processed to your original payment method within 10 business days. Please allow additional time for your bank to reflect the refund.

What's not covered
We do not accept returns or refunds for change-of-mind, incorrect address provided by the customer, or products that have been used/opened without a genuine defect or damage.

Questions? Reach us anytime at bammbuzz.in@gmail.com.